Salesforce CPQ- Business System Analyst

About Trantor

Trantor is a technology services company focused on outsourced product development and digital re-engineering. Leveraging our CaptiveCoE™ engagement model, we operate as a seamless extension of our clients’ teams to provide rapid scalability with predictable budgets.

Founded in 2012, Trantor has worked with customers across Tech, FinTech, Media & Cyber Security industries. We have centers in the US, India, Canada, and Costa Rica. We are consistently rated as the #1 employer in the region with the ability to attract and retain technical talent.

Our commitment to excellence and impactful results has translated to long-term relationships and value for our clients and solution partners.

Please visit us at: https://trantorinc.com

Key Responsibilities of the Role:

• Works on advanced business systems projects, and is responsible for the complex analysis and requirements definition for applications that automate business processes.
• Has a thorough understanding of the business functions for which applications are used, interfaces with Business and IT cross function teams to identify and resolve business systems problems, and consults with various users to identify potential improvements.
• Perform hands-on solution design, prototyping, proof-of-concepts, process design and development tasks as required in support of current and new projects in CPQ domain
• Act as a liaison between Technical team, Functional team, Business Functions, and vendor to drive CPQ implementations
• Leverage business knowledge and expertise to drive business process improvements
• Facilitate requirements gathering and process mapping workshops
• Perform gap analysis: as is vs. to be
• Document functional business requirements, process flow diagrams, and business cases
• Key contributor in cross-functional teams, BRD review, development plans, and roadmap development
• Conduct Solution reviews with project teams prior to design and development activities and ensure solution aligned with business requirements
• Create and deliver high quality presentations

What it takes to catch our eye

• 7-8 Good experience of successful software project implementations with at least 3 years related to CPQ
• Top CPQ applications specific experience required, eg Apptus, Salesforce, BigMachines, etc
• Must possess strong technical background, analytical, and problem-solving skills
• Must be able to manage multiple priorities and complex tasks in a dynamic work environment
• Must possess strong communication and interpersonal skills
• Experience in hands on design, prototyping, development, configurations, testing and other implementation activities
• Experience performing detailed gap analysis, and preparing as-is & to-be process documentation
• Experience preparing end-user documentation and conducting end-user training
• Experience leading distributed teams to design architecture and requirements for and oversee development of packaged and integrated solutions
• Ability to work on complex issues where analysis of situations or data requires an in-depth evaluation and may require collaboration across multiple functional/technical teams
• Ability to communicate in a clear and concise professional manner, tailored to the appropriate audience; including both verbal and written communications.
• Experience with upstream & downstream processes & solutions to CPQ capabilities such as MDM (Customer, contact, company, product Master), Order Management, Billing, Invoicing and Booking is a big plus.
• Independent self-motivated ability to learn on the job