Salesforce Lead
navneetkaur | Updated: September 2, 2024
About Trantor:
Trantor is a technology services company focused on outsourced product development and digital re-engineering. Leveraging our CaptiveCoE™ engagement model, we operate as a seamless extension of our client’s teams to provide rapid scalability with predictable budgets. Founded in 2012, Trantor has worked with customers across Tech, FinTech, Media & Cybersecurity industries. We have centers in the US, India, Canada, and Costa Rica. We are consistently rated as the #1 employer in the region with the ability to attract and retain technical talent. Our commitment to excellence and impactful results has translated to long-term relationships and value for our clients and solution partners.
Job Role & Responsibilities
- Design, develop, and implement custom applications, features, and integrations within the Salesforce platform for both Sales Cloud and Service Cloud functionalities.
- Collaborate with business analysts, salesforce admins, and project managers to gather and analyze requirements to ensure solutions align with business goals.
- Leverage expertise in Apex programming, Visualforce, Lightning Web Components, and other Salesforce development tools to build robust and user-friendly applications.
- Develop and maintain Service Cloud functionalities, including customizing the console, building custom components, and integrating with external systems.
- Configure workflows, automation rules, and business logic to automate processes and improve efficiency in both Sales Cloud and Service Cloud.
- Write clean, maintainable, and well-documented code adhering to Salesforce best practices.
- Conduct thorough unit testing and integration testing to ensure the quality and functionality of developed solutions.
- Provide ongoing support and maintenance for Salesforce applications, including troubleshooting and resolving issues.
Skills required: - Proven experience in Salesforce development (7+ years) with expertise in both Sales Cloud and Service Cloud.
- Proficiency in Apex programming, Visualforce, Lightning Web Components, and Salesforce APIs (SOAP, REST).
- Experience with integrating Salesforce with external systems using web services or APIs a plus.
- Excellent analytical and problem-solving skills.
- Strong communication and collaboration skills.
- Other Criteria with Knowledge of CPQ Operations