In security software, delivery sets the ceiling, not the product.

An enterprise security platform is configured for each customer before it does anything useful. So the number of customers a partner can onboard in a quarter is set by the size of its services team. Renewal follows the same line. Adoption depends on how well that first configuration was done, so what has to survive from deployment to renewal is the configuration knowledge, not a handover document written after the fact.

Talk to us

What we do about it

We work both sides of that market.

For a platform partner

We deploy the product across their customers and stay on to own onboarding, adoption and renewal.

See capability

For an enterprise

We work on the security of what you already run: the cloud, the applications, the data, and the standard you have to meet.

See capability

For platform partners

For platform companies: three capabilities, with clear lines between them.

Choose this when: The constraint is how many customers you can onboard in a quarter, not whether the product is ready.
This is not: Onboarding and renewing those customers. That is Retention as a Service.
Platforms: Professional services delivery
Security platform stacks
Evidence: Ask about the work behind this capability.

Ask about this work

Choose this when: You want one team carrying the customer from first deployment to renewal, including first line to third line support. The configuration knowledge stays with that team, not in a handover document.
This is not: Deploying the platform itself. That is Platform Implementation.
Platforms: Customer success
First to third line support
Renewals
Generative AI in support
Evidence: Ask about the work behind this capability.

Ask about this work

Choose this when: You are moving from one product to another, and the hard part is everything the old one knows: the rules, the exceptions and the tuning somebody spent years getting right.
This is not: Standing up a product where there was nothing before. That is Platform Implementation.
Platforms: Security platform stacks
Governance, risk and compliance (GRC) platforms
Risk engines
Evidence: Ask about the work behind this capability.

Ask about this work

For the enterprise

Securing what you run is a separate job from building it.

Choose this when: The job is protecting what you already run, or passing an audit.
This is not: Moving to the cloud in the first place. That is Cloud Migration.
Platforms: Amazon Web Services (AWS) security
HIPAA compliance
Penetration testing
Data protection
Evidence: Ask about the work behind this capability.

Ask about this work