Leads from Multiple Partners are Now Consolidated in One Platform
Trantor team took the time and effort to understand our processes. They were able la map their industry knowledge to our specific requirements and came up with a solution that has been instrumental in transforming our Sales Operations
Business problem
Client needed a solution to manage loan applications sourced from multiple partners and direct customers, through web and mobile portals. The lack of communication & information sharing between different teams created
Inefficient processes
Missed opportunities
Frustrating customer experience
Scattered Information
Difficulty in data updates
Erroneous stats on time management
Solution delivered
Customized solution to amalgamate all the leads, different partners, under one platform
Used the WSDL (Web Services Description Language) fo provide a 360-degree view of customer information
Spring oaulh2 authentication securing APIs
Used Mulesoh as an ESB framework
Used HTTPS TLS 1.1 for securing application
Using Postman client to send and get(verify) response fOr Rest APIs
Sonar Qube integrated into the IDE and MUnit framework integrated with Mulesoft Anypoint Studio framework
JMeter tool used to perform load testing on API’s
Results
35 percent reduction in cost of customer acquisition
4x Speedier execution of administrative
Technologies
SFDC
JAVA
REST APIs
Spring
OAuth 2.0
