About Trantor:

Trantor is a technology services company focused on outsourced product development and digital re-engineering. Leveraging our CaptiveCoE™ engagement model, we operate as a seamless extension of our client’s teams to provide rapid scalability with predictable budgets. Founded in 2012, Trantor has worked with customers across Tech, FinTech, Media & Cybersecurity industries. We have centers in the US, India, Canada, and Costa Rica. We are consistently rated as the #1 employer in the region with the ability to attract and retain technical talent. Our commitment to excellence and impactful results has translated to long-term relationships and value for our clients and solution partners.

Job Overview
We have an urgent opening for a Program Manager cum Scrum Master. We are specifically looking for candidates with very strong program management experience, as well as an understanding of Order to Cash, Hire to Retire, and Customer Support program metrics.

Job Role & Responsibilities & Required Skills

• Very good understanding in Order to Cash, Hire to Retire & Customer Support program metrics and Have previous work experience on ERPs.
• Exhibits leadership and helps build high-performing teams.
• Facilitates daily scrum meetings and monitors progress against sprint commitments 
• Actively participates in sprint planning and gains commitment of work from the team based on team capacity.
• Coordinates with members within the team and across teams during grooming sessions.
• Coaches and guides the team based on team member’s maturity and ensure understanding and adherence to processes.
• Collaborates, communicates dependencies, and builds relationships with other Scrum Masters and Product Owners.
• Ensures that releases are being deployed on schedule and tracked in both Jira & Confluence.
• Facilitates in removal of impediments helping team members work on deliverables throughout the process with minimal interruptions.
• Implement changes to improve efficiency and increase productivity, adjust as needed and incorporate feedback from the team.
• Reports the progress & calls out in case of any help needed for different deliverables.
• Self-starter, motivated, well-organized.
• Good listener, Willing to learn new things and thrive in a fast paced team environment