Marketing Systems Administrator
navneetkaur | Updated: April 9, 2024
About Trantor:
Trantor is a technology services company focused on outsourced product development and digital re-engineering. Leveraging our CaptiveCoE™ engagement model, we operate as a seamless extension of our client’s teams to provide rapid scalability with predictable budgets. Founded in 2012, Trantor has worked with customers across Tech, FinTech, Media & Cybersecurity industries. We have centers in the US, India, Canada, and Costa Rica. We are consistently rated as the #1 employer in the region with the ability to attract and retain technical talent. Our commitment to excellence and impactful results has translated to long-term relationships and value for our clients and solution partners.
Job Description:
We are looking for a seasoned Marketing Systems Administrator with a strong background in digital marketing tools and data reporting. The ideal candidate will have at least 3-6 years of experience and be responsible for overseeing the onboarding and management of marketing automation and reporting tools. This role requires proactive collaboration with various teams and a keen ability to manage tool enhancements and user access.
Key Responsibilities:
- Conduct detailed reporting using tools such as Eloqua, Adobe Experience Manager, and Adobe Workfront, providing insights for WebOps and marketing automation.
- Lead discussions and pre-work for new tool onboarding, acting as the primary liaison between our team and other departments.
- Manage tool offboarding processes and ensure smooth transitions.
- Communicate effectively with internal teams to identify tool enhancements and coordinate new feature deployments.
- Maintain responsibility for user access management, including adding and removing users from existing tools as needed.
- Stay in close communication with the team Manager to ensure alignment on projects and initiatives.
- Oversee the learning tracker management and contribute to the professional development of the team.
- Drive the procurement process for new tools, engaging with stakeholders and obtaining approval from the immediate manager.
Mandatory Requirements:
Work timings will be 1 PM to 10 PM IST- Ready to work in a Hybrid environment from Hyderabad
- Should have excellent knowledge on any 2 of the following
- Work front administration
- Adobe experience manager and reporting
- Executing Eloqua marketing campaigns
- Strong analytical skills and making data-driven decisions.
- Should have ability to prioritize tasks, allocate resources, and meet deadlines in a fast-paced environment.
- Strong communication and collaboration skills, with the ability to work effectively with cross-functional teams and external partners.
- Attention to detail and commitment to delivering high-quality work with a focus on continuous improvement.
- Should have the ability to prioritize work in a fast-paced environment.
- Should have the ability to drive things through.
- Optional Requirements:
- Extract and analyze data from Tableau, and provide comprehensive reporting to support decision-making.
- Qualifications:
- A minimum of 3-4 years of experience in marketing operations, reporting, or a related field.
- Proficiency in marketing automation and reporting tools such as Eloqua, Adobe Experience
- Manager, Adobe Workfront, MS Excel, and Tableau.
- Excellent project management skills and the ability to manage multiple tasks efficiently.
- Strong communication and interpersonal skills, with the ability to work collaboratively across teams.
- A proactive approach to problem-solving and the ability to anticipate the needs of the team.
- Detail-oriented with a strategic mindset to drive continuous improvement within the marketing operations domain.