About Trantor:

Trantor is a technology services company focused on outsourced product development and digital re-engineering. Leveraging our CaptiveCoE™ engagement model, we operate as a seamless extension of our client’s teams to provide rapid scalability with predictable budgets. Founded in 2012, Trantor has worked with customers across Tech, FinTech, Media & Cybersecurity industries. We have centers in the US, India, Canada, and Costa Rica. We are consistently rated as the #1 employer in the region with the ability to attract and retain technical talent. Our commitment to excellence and impactful results has translated to long-term relationships and value for our clients and solution partners. 

Job Overview

As the Sr / Manager Inside Sales, you will be the absolute driving force behind Trantor’s enterprise pipeline growth. You will step into an environment poised for expansion, inheriting an initial team of 2 high-performing Business Development Representatives (BDRs) with an immediate mandate to structure our outbound playbook, optimize tools, prove out the engine, and rapidly scale the team to 5+ reps as demand grows.
The Evolution of Outbound: The modern B2B landscape has fundamentally shifted. Generic bulk outreach is obsolete. We need a leader who has mastered the integration of data, intent signals, and modern Artificial Intelligence to drive hyper-contextualized, highly tailored engagement at scale, rather than just increasing market noise.

Key Responsibilities

1. Strategy & Outbound Campaign Architecture

• Own the Lead Gen Architecture: Architect, execute, and continuously iterate multi-channel outbound playbooks (Email, LinkedIn, Phone, Video, and Social) targeting enterprise and mid-market decision makers (CTOs, VPs of Engineering, CIOs, and MarTech leaders).
• Intent-Driven Targeting: Leverage modern market intelligence and intent data to ensure the sales development team targets the right prospects at the precise moment they require digital transformation or IT consulting capabilities.
• Cross-Functional Alignment: Collaborate seamlessly with Marketing and Account Executives (AEs) to establish rigid service level agreements (SLAs), optimize lead handoff, and maximize conversion from Sales Qualified Lead (SQL) to closed revenue.

2. AI Integration & Sales Tech Stack Mastery

• AI-Augmented Workflows: Embed state-of-the-art Generative AI into the team’s routine workflows to drastically increase efficiency in account research synthesis, buying committee mapping, and hyper-personalized messaging.
• Tech Stack Optimization: Source, configure, and maintain our outbound tech stack (e.g., Salesforce, HubSpot, Apollo, Outreach/Salesloft, LinkedIn Sales Navigator, and advanced AI prospecting systems).
• Quality Guardrails: Define and implement clear guardrails ensuring that AI efficiency multiplies quality and brand prestige rather than damaging deliverability or generating robotic spam.

3. Team Leadership, Coaching & Blueprinting

• Elite People Management: Manage and actively mentor your direct reports, conducting comprehensive call reviews, copywriting workshops, and strategic 1-on-1 performance analysis.
• Scale and Hire: Establish the formal hiring blueprint and training curriculum required to scale the team quickly to 5+ representatives, ensuring rapid time-to-value and onboarding ramp times.
• Player-Coach Mentality: Lead from the trenches early on. You must be eager to personally test messaging variations, run small parallel pilot sequences, and directly demonstrate elite enterprise outreach techniques.
  
  Skills required:
  
  
• B2B Core Expertise: 5–10+ years of deep experience in high-volume, strategic B2B sales development, lead generation, or advanced inside sales ecosystems—specifically within IT services, engineering consulting, or enterprise software environments.
• 5+ Years of Proven Leadership: A solid track record of a minimum of 5 years managing, scaling, mentoring, or leading outbound BDR/SDR or Inside Sales squads to consecutive target achievements.
• Modern AI Fluency: Highly proficient in how AI impacts prospecting. You know how to manipulate Large Language Models (LLMs), configure intent databases, and leverage automated research assistants for strategic advantage.
• Data-Centric Mindset: Deep orientation around modern metrics that matter (positive reply rates, connection velocity, meeting-to-opportunity pipeline conversions) rather than simple activity volume (dials/emails).
• Premium Communication Skills: Absolute mastery of professional copywriting. Ability to craft messages that break through corporate noise and train representatives to command authority with the C-suite.