About Trantor:

Trantor is a technology services company focused on outsourced product development and digital re-engineering. Leveraging our CaptiveCoE™ engagement model, we operate as a seamless extension of our client’s teams to provide rapid scalability with predictable budgets. Founded in 2012, Trantor has worked with customers across Tech, FinTech, Media & Cybersecurity industries. We have centers in the US, India, Canada, and Costa Rica. We are consistently rated as the #1 employer in the region with the ability to attract and retain technical talent. Our commitment to excellence and impactful results has translated to long-term relationships and value for our clients and solution partners.                                                                                                                                       

Job Description:

we are planning to hire Salesforce Administrator in India who can work fully in PST hours. Below is the Job description for this position:

Job Role & Responsibilities: 

• The Salesforce Administrator is responsible for the administration of Salesforce.com; this includes system configuration, (maintenance, system enhancements/upgrades, etc.), creation of reports and dashboards, end-user training and data integrations, ensuring data hygiene and integrity
• You will also be motivated, team oriented and passionate about Salesforce technology
• Responsible for configuration, design, functionality, and end-user support of the Salesforce.com platform
• Configure and maintain custom objects, record types, fields, page layouts, formulas, data validation rules, triggers, custom workflows, approval processes, installed packages, etc
• Maintain user roles and profiles, security settings, access settings, etc
• Works collaboratively with the Sales Systems team, along with other groups, as necessary, to ensure the requirements are understood and documented
• The Salesforce Administrator will assist with the ongoing maintenance, support, and configuration of Salesforce
• The individual in this role will work closely with subject matter experts to collaborate and improve Salesforce configuration, processes, and automation
• Designing solutions and building customizations using Salesforce functions and features to meet business objectives
• Integrate Salesforce with 3rd party applications
• Monitor the Production Solution for errors and performance
• Triage and resolve production support tickets for issues reported in the Salesforce Production solution
• Building test scenarios and perform within sandbox and production environments
• Partner with stakeholders to shape requirements and ensure alignment with business/technology strategy and planned initiatives
• Drive the planning, prioritization, JIRA User stories, design, development and deployment of new projects & system enhancements
• Effectively prepare Business Processes, Process Flow Analysis, Requirements Definition, Data Models and Detailed Functional Design

Required Skills: 

• Bachelor’s degree in Computer Science, MIS, Computer Engineering or equivalent technical degree
• 4-6 years of experience on the Salesforce Platform.
• Excellent verbal and written communication skills; ability to communicate effectively with different levels within the organization as well as collaborate with cross-functional business partners and technical teams
• Ability to gather and transfer requirements from stakeholders into an action plan and deliver on that action plan leveraging internal systems as needed
• Experience building flows and process builders, and leveraging declarative automation features
• Experienced designing and enhancing workflow rules, validation rules, approval processes, page layouts, custom objects, custom settings, SSO configuration, profiles & permission sets, reports and dashboard development
• Self-motivated, flexible, team player with solid multi-tasking, time management & organization expertise with the ability to manage multiple and often changing priorities
• Attention to detail with the ability to analyze and solve complex problems as well as provide documentation, guidance and instruction to users
• Agile / SCRUM experience required.
• Basic experience with declarative development on force.com platform
• Salesforce Admin Certification (201) and Salesforce Certified Sales Cloud Consultant Preferred.
• Experience designing and supporting large scale, technically complex solutions on Salesforce and associated ecosystems
• Experience in driving system implementation, agile project management and data flow best practices knowledge
• Responsible for business requirement understanding, Writing User Stories, Sprint planning, backlog grooming, and working with the development team for planning and solutioning
• Experience in Agile development, iterative development, and proof of concepts (POCs)