About Trantor

Trantor is a technology services company focused on outsourced product development and digital re-engineering.  Leveraging our CaptiveCoE™ engagement model, we operate as a seamless extension of our clients’ teams to provide rapid scalability with predictable budgets.  Founded in 2012, Trantor has worked with customers across Tech, FinTech, Media & Cyber Security industries. We have centers in the US, India, Canada, and Costa Rica. We are consistently rated as the #1 employer in the region with the ability to attract and retain technical talent. Our commitment to excellence and impactful results has translated to long-term relationships and value for our clients and solution partners Please visit us at:  https://trantorinc.com

Job Description

We are seeking an experienced UX Researcher to drive data-informed design decisions through comprehensive user research and testing. This role combines strategic research planning with hands-on execution, requiring both collaborative partnership with cross-functional teams and independent analytical thinking to uncover actionable user insights.

Key Responsibilities

Research Strategy & Planning

• Partner with product, design, and engineering teams to identify critical research questions and priorities
• Independently analyze user data and behavioral patterns to surface research opportunities
• Develop comprehensive end-to-end test plans that align with business KPIs and user needs
• Formulate testable hypotheses and design appropriate research methodologies

Research Execution

• Conduct usability testing, user interviews, surveys, and other qualitative and quantitative research methods
• Execute information architecture studies including card sorting and tree testing
• Manage research operations from participant recruitment through data collection
• Utilize analytics tools to gather behavioral insights and inform research design

Analysis & Communication

• Transform complex research findings into clear, actionable insights
• Create compelling presentations and reports that influence product strategy
• Generate insights that fuel both ideation processes and design evaluation
• Communicate research results to stakeholders at all organizational levels

Performance Monitoring

• Continuously evaluate product performance against established KPIs
• Assess how effectively products serve target audiences and meet user needs
• Recommend iterative improvements based on ongoing user feedback and data analysis

Required Skills

• 5-7 years of professional experience in UX research, applied research, or related field
• Proven track record of conducting end-to-end research projects independently
• Experience writing comprehensive test plans and research protocols
• Demonstrated ability to analyze complex datasets and extract meaningful insights

Technical Skills

• Proficiency with research and analytics tools including Google Analytics, ContentSquare, and survey platforms
• Experience with information architecture methodologies (tree testing, card sorting)
• Familiarity with user testing platforms and remote research tools
• Strong data analysis capabilities with ability to work with both qualitative and quantitative data

Core Competencies

• Excellent written and verbal communication skills with ability to present to diverse audiences
• Strong project management skills with ability to manage multiple research initiatives
• Collaborative mindset with experience working cross-functionally
• Independent problem-solving abilities with keen attention to detail
• Strategic thinking with ability to connect research insights to business objectives