API, zCase Study
Leads from Multiple Partners are Now Consolidated in One Platform
trantorindia | Updated: January 15, 2021
It is an Atlanta-based online direct loan provider established in 2014. The company has an A- rating with lhe Bank Board Bureau. It offers fast personal loans at reasonable rates to consumers witn fair Credit.
Lending Point is an Atlanta-based online direct loan provider established in 2014. The company has an A- rating with the Bank Board Bureau. It offers fast personal loans at reasonable rates to consumers with fair Credit.
Business Problem
Client needed a solution to manage loan applications sourced from multiple partners and direct customers, through web and mobile portals. The lack of communication & information sharing between different teams created
- Inefficient processes
- Missed opportunities
- Frustrating customer experience
- Scattered Information
- Difficulty in data updates
- Erroneous stats on time management
The Solution
Customized solution to amalgamate all the leads, different partners, under one platform
- Used Java Spring MVC Framework to develop REST APIs by consuming Salesforce SOAP APIs allowing customers and multiple partners to apply for a loan using the same through the same portal
- Used the WSDL (Web Services Description Language) fo provide a 360-degree view of customer information
- Spring oaulh2 authentication securing APIs
- Used Mulesoh as an ESB framework
- Used HTTPS TLS 1.1 for securing application
- Using Postman client to send and get(verify) response fOr Rest APIs
- Sonar Qube integrated into the IDE and MUnit framework integrated with Mulesoft Anypoint Studio framework
- JMeter tool used to perform load testing on API’s
Project Goal
- Merging laan applications from various accounts snd customers
- Centralizing account information, customer contacts, opportunities. and action plans
- Report generation for won, lost and opportunities In pipeline
- Information sharing between teams on the floor and on the field
Overall Outcome
- 35 percent reduction in cost of customer acquisition
- 4x Speedier execution of administrative
Next Steps
If you want to discover more about Trantor Inc. Services, Please Contact sales@trantorinc.com.
The Client
Trantor team took the time and effort to understand our processes. They were able la map their industry knowledge to our specific requirements and came up with a solution that has been instrumental in transforming our Sales Operations
Sales Director
Technologies Used
- SFDC
- JAVA
- REST APIs
- Spring
- OAuth 2.0
