Support Operation Services
With a single technology partner, you can simplify your business efforts with our global operations, end-to-end solutions, and commitment to lifecycle management. You can focus on your most strategic initiatives while providing a streamlined experience that your partners and customers will appreciate, thanks to the reduction in administration & selling and general and administrative expenses..
We not only help you pave your way to the complex global market but also help you achieve accolades all around. With no barriers of time zones and languages stopping us, we fight every obstacle to help you come out victorious. Our services ensure that your business objectives, including customer success, are seamlessly integrated and synchronized.
Technical support services specifically address the fast & global adoption of new/next-gen products/services like the advanced connected home, meta worse product/services launches, integrated services, & devices for security and connectivity. Trantor TS employees real-time engagement and technology to build the best tailor-made services for our customers. The data & usage insight provides our clients with an ocean of information to create even better products while catering to customers’ needs.
Customer Experience plays a critical part in the retention and lifetime value of the customer. Trantor’s customer support team is committed to delivering customer-focused services (first and foremost). We aim to be the best, even if we are not the customers. 70% of the customers don’t read products. Instead, they search online. We aim to be the quick answer source for these customers.
IT support and the Help desk were once found to exist in the world of large enterprises. Technology has become so standardized that the practices and protocols are expanding to small businesses and home offices. Our IT experts team is assembled, trained, and adapted to create an experience that addresses everyone equally. We help users at a global scale using fast and easy-to-use tools.
At the end of the day, whether you’re a new enterprise just getting started or a global corporation, significant back-end operations are critical. Back-office services help to run the non-core functions of any business. This includes logistics, administrative support, employee care, data entry, accounting & other services, etc. These are the silent heroes of any company that ensure there is BAU.
Our Industries Expertise
Customer success and support are our superpowers. We understand how your customers use your product/service and how to best interact with them at each stage of their customer lifecycle. Industry leaders and global organizations have given us a pat on the back for delivering exceptional services.
The Trantor Edge
We deliver whatever we promise. Our fantastic support team is available to assist you with any issue around the clock & time zones.
Our people are the best in the class and keep updating their expertise(from technology to anything else) from time to time.
Ethical Business Conduct
The organization's core value is ethical business practices. We never engage clients in any unethical manner.
We approach our work with an open mind and a sense of possibility. We'll try something different if there isn't a straightforward solution to the problem.
Customer Success Services Improved Client's Account Based Sales 3X
A leading CRM and Data analysis service provider, had 9 physical and 5 virtual servers for supporting its website and backend services. The client critically needed nimble IT management services for diagnosing and fixing any problems or outages.